Privacy Policy

Welcome to alexglassdesigns.com (the “website”).We understand that privacy online is important to users of our website, especially when conducting business.This statement governs our privacy policies with respect to those users of the website (“Visitors”) who visit without transacting business and Visitors who register to transact business on the website and make use of the various services offered by Alexandra Glass Designs (“Customers”).

Personally Identifiable Information (PII) refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (without identification of the individual user) or demographic information not connected to an identified individual.

Is Personally Identifiable Information collected?

We may collect basic user profile information from all of our Visitors. We have to collect the following additional information from our Customers: name, address, phone number and email address. In addition to our direct collection of information, our third party payment processing service Stripe may collect this information along with payment processing information from our Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Customers. Please note that some of these third parties may be intermediaries acting solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use PII?

We use Personally Identifiable Information to customize the website, to make appropriate service offerings, and to fulfill buying and selling requests on the website store. We may email Visitors and Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the website. We may also use PII to contact Visitors and Customers in response to specific inquiries, or to provide requested information.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by alexglassdesigns.com is securely stored and is not accessible to third parties or employees of Alexandra Glass Designs except for use as indicated above.

What is available to Visitors regarding collection and use of the information?

Visitors and Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at info@alexglassdesigns.com.

Are Cookies Used on the website?

Cookies are used on alexglassdesigns.com. We use Cookies to obtain small amounts of information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Customers while on our website.

Does the website keep PII secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers, is protected by encryption protocols within our payment processing system Stripe, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at info@alexglassdesigns.com

What happens if the Privacy Policy Changes?

We will let our Visitors and Customers know about changes to our privacy policy by posting such changes on the website. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Customer has previously requested not be disclosed, we will contact such Visitor or Customer to allow such Visitor or Customer to prevent disclosure.

Links:

Alexglassdesigns.com contains links to other web sites. Please note: when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these other sites, as their privacy policies may differ from ours.